Do I need to sign a contract?

We offer flexible plans for stores of all sizes. Reach out to our team to find the option that works best for your business.

How long does setup take?

Our team comes to your store and handles the complete setup in person. Most stores are up and running the same day.

What if I already have a POS system?

We handle the entire migration process for you. Our team will transfer your product catalog, customer data, and settings so you can switch without disruption.

What about payment processing?

Nightcap includes integrated payment processing with competitive rates built for liquor and convenience stores. This seamless integration means faster checkout and consolidated reporting—all in one place.

Absolutely. We use bank-level 256-bit encryption, are fully PCI compliant, and maintain 99.9% uptime. Your data is backed up in real-time and you always own your data.

Privacy Policy | Nightcap POS

Last updated: February 2026

Nightcap POS ("Nightcap," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale application and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following categories of information:

Account Information

When you create an account, we collect your name, email address, phone number, and password (stored in hashed form).

Business Information

We collect information about your business, including store name, address, tax identification numbers, and business license details.

Transaction Data

We process and store sales transactions, inventory records, product information, pricing data, and delivery order details.

User-Generated Content

When you use our AI-powered features, we collect the text queries and questions you submit to the AI assistant, as well as document images you scan for processing (such as invoices).

Device Information

We collect device identifiers and push notification tokens to deliver notifications and ensure proper app functionality.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our point-of-sale and business management Services
Process sales transactions and manage inventory
Deliver AI-powered business insights and document extraction (see Section 3 below)
Send push notifications about delivery orders and business alerts
Improve and personalize your experience
Respond to your inquiries and provide customer support
Comply with legal obligations

3. AI-Powered Features and Third-Party Data Sharing

Our Services include AI-powered features that process your data through a third-party AI service. We use OpenAI as our AI service provider. Before using any AI features, you will be asked to provide explicit consent within the app.

AI Assistant (Copilot)

When you use the AI Assistant, your text queries and relevant business data (such as sales metrics and performance data) are sent to OpenAI to generate responses. This data is transmitted securely and is used solely to provide you with AI-powered business insights.

Invoice Scanning

When you scan invoices, the document images are sent to OpenAI for automated data extraction (such as vendor names, product details, and pricing). The extracted data is returned to the app for your review before any inventory updates are made.

How OpenAI Handles Your Data

Your data is processed to fulfill your requests and is not used by OpenAI to train or improve their AI models
OpenAI is contractually obligated to provide data protection standards equivalent to those described in this policy
Data is transmitted using industry-standard encryption (TLS)

Your Control Over AI Features

You may enable or disable AI features at any time through the "Privacy & AI" section in the app's Settings. Disabling AI features will prevent any data from being sent to OpenAI. Core POS functionality remains fully available without AI features enabled.

4. Other Third-Party Services

We may use the following third-party services in connection with our app:

Firebase Cloud Messaging (Google): Used to deliver push notifications. Device tokens are shared with Google's Firebase service for this purpose. Analytics collection is disabled.
Payment Processors: Transaction payment data is processed by our integrated payment partners in accordance with PCI DSS standards.
Delivery Platforms: Order data may be shared with connected delivery platforms (e.g., DoorDash, UberEats) that you have integrated with your business.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit (TLS/HTTPS) and at rest
Secure password hashing
Token-based authentication with automatic expiration
Role-based access controls

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our Services. Transaction and business data is retained for the duration required by applicable tax and accounting regulations. AI query data is processed in real-time and is not retained by Nightcap beyond what is necessary to deliver the response.

7. Your Rights and Choices

You have the following rights regarding your data:

AI Consent: You can enable or disable AI features at any time via Settings > Privacy & AI in the app
Push Notifications: You can enable or disable notifications in the app's notification settings or your device settings
Account Deletion: You may request deletion of your account and associated data. Visit our Data & Account Deletion page for instructions, or contact us at privacy@nightcappos.com
Data Deletion: You may request deletion of specific personal data without deleting your account. See our Data & Account Deletion page for details
Data Access: You may request a copy of your personal data by contacting us

8. Children's Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@nightcappos.com